Public Sector

Public sector IT solutions for efficient modernisation

Public Sector

Deliver faster, smarter public services with secure, future-ready platforms. Digitise legacy systems, boost operational efficiency and meet compliance demands – all while improving accessibility, transparency and citizen experience.

How we help

Less paper, more progress 

Governments are under pressure to modernise outdated infrastructure, deliver seamless citizen services, and meet growing compliance demands – all within limited budgets and legacy constraints. Whether it’s taxation, public health or border control, BBD has spent decades building solutions that help governments rethink how technology can drive better outcomes. We build secure, future-ready solutions that improve access, accountability and operational agility – empowering you to serve citizens more effectively.

Our work

Helping governments transform with confidence

National departments, healthcare providers and state-owned entities across Africa and Europe have improved service delivery, strengthened compliance, and streamlined operations with BBD solutions.

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Modernised high-volume, mission-critical systems

We replace outdated infrastructure with modern, secure platforms capable of handling millions of transactions reliably, ensuring uninterrupted public services.

Built secure digital platforms for citizen services

From identity verification to online applications, our platforms improve accessibility, reduce queues, and enhance citizen experiences across devices.

Improved compliance and efficiency

Our solutions embed compliance frameworks into workflows, increase auditability, and enable real-time reporting for greater public trust.

Accelerated cloud adoption, cut costs

We deliver cloud migration strategies that improve scalability and performance while optimising spend for cost-conscious public agencies.

Strengthened fragmented data integration

Our integration frameworks unify data from multiple sources, improving decision-making and enabling cross-departmental collaboration.

Solution Snapshot

What smart public sector transformation looks like

Explore how departments are simplifying operations, modernising outdated infrastructure and improving service reliability. These snapshots highlight the measurable gains that come from robust engineering and a future-ready digital foundation.

Dealing with inefficient, paper-heavy processes? We led a multi-year transformation for a national revenue authority, automating tax and customs workflows and cutting turnaround times from months to hours. Using our orchestration and case management accelerators, we enabled real-time processing and seamless integration into both legacy and modern systems – while reducing paper usage by over 95%. Need to modernise how your agency works?

Struggling with fragmented financial tools or a lack of visibility? We developed an integrated asset and liability management system for a national treasury – handling debt, liquidity, bonds, and daily public spend. Fully integrated with central banks, SWIFT, and accounting systems, the platform enables secure automation and real-time insight into the state’s financial health. Let’s help you bring control and clarity to your financial ecosystem.

Still relying on paper-based identity systems? We helped digitise citizen registration, biometric capture, and travel documentation – creating fully paperless processing for IDs, passports and certificates. With integrated biometric verification and fraud prevention, the system also strengthened national border control.

Need to scale healthcare systems quickly and securely? We migrated public health and pharma logistics platforms to AWS and Azure using our Cloud Landing Zone framework. From medicine distribution via smart lockers to national health dashboards and mobile apps, our solutions improved uptime, reduced hosting costs, and enabled real-time tracking and analytics. Curious how cloud could transform your public health offering?

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How we make it happen for you

Secure, scalable systems designed to help governments serve better – now and in the future. From early consulting to hands-on delivery and support, we work as an extension of your teams to modernise infrastructure, digitise citizen services, and streamline operations – delivering resilient, cost-effective solutions that lay the groundwork for agile, future-ready public services.

Proven Results

How BBD is helping governments deliver better, faster and smarter public services

Governments and public agencies across Africa and Europe have transformed service delivery, improved compliance, and streamlined operations with BBD solutions.

Case Studies

Performing a lift and shift migration to AWS

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Case Studies

Investment planning and prioritisation with migration to AWS

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Case Studies

Revolutionising chronic medication delivery

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Related Expertise

Looking for something else?

Banking

For over 30 years, we’ve partnered with financial service providers, delivering intuitive solutions tailored to their unique needs as they navigate the evolving industry landscape.

Insurance

Over the last 30 years, we have worked as a software partner with leading risk, life and investment insurers to provide innovation that has improved customer experiences around the world.

Telecoms

We help clients in the telecoms sector stay up to speed with the fast pace of technological change while adapting and advancing rapidly transforming business models.

Other Industries

We provide solutions for business environments across any sector that ensure streamlined technical processes and ultimate value delivery. Our expertise transform teams and systems and bring you the benefit our extensive experience.

GET IN TOUCH

Ready to innovate?
Let’s chat

Profile picture of BBD's Head of Public Sector

Muzi Matlala

Head of Public Sector

Whether you’re modernising systems or improving services, we’ll help you build secure, reliable solutions that make a meaningful difference.